Support Center

Main Info 9

• What is PetzInfo?
• Do I need any special hardware or software?
• Is there a PetzInfo mobile phone app?
• Why would I use PetzInfo to store my pets information?
• Does PetzInfo allow service companies / professionals to advertise?

View all 9

Membership Info 5

• Is there a membership fee?
• What’s included in a PetzInfo membership?
• What if I sign up and I don’t like it?
• I cancelled my account but I want to come back. Is my account deleted and will I need to enter all my pets back into the system?
• If I downgrade my account from a Premium to a free / Basic account, do I still have access to my stored pet records?

Owner's Profile Info 5

• Is my profile private?
• What are Following / Followers?
• How do I add a friend in order to chat with them?
• How do I add a pet to my profile?
• How many pictures can I upload to my media?

My Petz 3

• How do I add a pet to my profile?
• What are Public Petz?
• My pets avatar image uploads sideways or upside down. How do I fix this so it shows up on PetzInfo correctly.

Media Questions 1

• Why does my uploaded image come in sideways or upside down?

QR ID Tags 2

• How do I scan a QR ID Tag?
• Do I have to be a member in order to scan a PetzInfo QR ID Tag?