As of right now you will not have access to your stored records or alerts should you downgrade your account to a free / basic account. You will be locked out of the Premium membership areas. Please make sure to download and save any stored records before downgrading your account. However, your records will still be saved should you upgrade your account at another time, we will not delete your stored records.
If you need additional help or need to gain access to stored records please send an email to support@petzinfo.com and we will get in touch with you within 24 hours.