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Knowledge base
FAQs
Main Info
9
What is PetzInfo?
Do I need any special hardware or software?
Is there a PetzInfo mobile phone app?
Why would I use PetzInfo to store my pets information?
Does PetzInfo allow service companies / professionals to advertise?
View all 9
Membership Info
5
Is there a membership fee?
What’s included in a PetzInfo membership?
What if I sign up and I don’t like it?
I cancelled my account but I want to come back. Is my account deleted and will I need to enter all my pets back into the system?
If I downgrade my account from a Premium to a free / Basic account, do I still have access to my stored pet records?
Owner's Profile Info
5
Is my profile private?
What are Following / Followers?
How do I add a friend in order to chat with them?
How do I add a pet to my profile?
How many pictures can I upload to my media?
My Petz
3
How do I add a pet to my profile?
What are Public Petz?
My pets avatar image uploads sideways or upside down. How do I fix this so it shows up on PetzInfo correctly.
Media Questions
1
Why does my uploaded image come in sideways or upside down?
QR ID Tags
2
How do I scan a QR ID Tag?
Do I have to be a member in order to scan a PetzInfo QR ID Tag?
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